Frequently asked questions
If you have a question, our FAQs section should be able to point you in the right direction. If you're not able to find an answer our team will be happy to assist you by email at
enquiries@swiftmotorengineering.co.uk or by telephone on 0191 214 0056.
Can I bring my car to your garage and not lose my manufacturer's warranty?
Our servicing is carried out strictly to manufacturer’s specification using all genuine parts. This upholds your vehicle’s warranty and resale value.
When should I bring my car in for maintenance?
Multitronic oil change: 38.000 miles
DSG oil change: 38.000 miles
Timing belt change: 5 years or 80.000 miles
Air conditioning service: 2 years
Brake fluid change: 2 years
Servicing: see service indicator. Majority of Volkswagen Audi Group vehicles are set to flexible servicing
We recommend regular health checks particularly before the winter. We offer these free of charge, where we will then be able to give you a time estimate on certain components.
Do you use genuine parts?
We use ALL genuine parts, tooling + equipment entitling you to a year in house guarantee on repairs and 2 years guarantee on the majority of components.
Do you service commercial vehicles?
We can set up the timing and commencement of injection for T4 2.5TDI transporters and 2.5 LT vans. We carry out all mechanical and electrical repairs and servicing to all T4s, T5s, T6’s, Caddys, LT’s and crafters.
What diagnostics equipment do you use?
We use the manufacturer's diagnostic system and genuine hardware with the latest Volkswagen, Audi, Seat and Skoda software. This is linked to the VW Audi Group factory in Germany enabling us to carry out guided fault finding and guided functions, key coding and retrieve radio codes. We are also able to check for the latest software versions on your vehicle and carry out the necessary updates where applicable.
OTHER QUESTIONS?
If you have any other questions drop us an email and we will get back to you as soon as possible. Or for immediate assistance give us a call at 0191 214 0056. We are open Mon-Fri 8:30am to 5:00pm and Sat 8:30am to 12pm.
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